I'm certainly going to go into my apple store appointment with a very polite, but no **** attitude, as I firmly believe, after four repairs in six months, they no longer have a leg to stand on. I would love to hear what you think of my situation, the chances I have of any replacement, continued repair or part swap deal, or your experiences of this problem. The apple technicians are unable to provide a long last, high quality repair. The late 2011 Macbook Pro was built with a fundamental design flaw.Ģ. As you can imagine, for a machine I paid like £1600? for, I do not think this is really good enough.Īnd after all of this it's brought me to two assumptions, that I believe the apple store cannot really, in their heart of hearts, while believing what they are saying, deny.ġ. Conveniently out of their three month cover plan. Now it's been four months, and last night it failed again. After a few 'tale between the legs' excuses from the apple store staff, there's another replacement.
I took it back in with a 'what the ****' smile on my face, they looked embarrassed and quickly replaced it again. One week after the logic board replacement, it failed, again. I was pleased at the service with a smile, one week later I had it back. I took it in and they acted surprised as if they had never seen it happen before and politely offered to replace the logic board, free of charge of course. I had read about this but as I was just inside the end of my applecare my worries were not massive. I just thought i'd take a moment to share, rant, and vent my frustrations onto a crowd who might supply a sense of calming, understanding relief.Īround christmas this year my late 2011 macbook pro's logic board failed for the first time.
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